Shipping & delivery time

We offer fast delivery from stock and short dispatch times. Orders placed before 23:59 can be dispatched on the next working day. Once your order has been dispatched, you will receive a tracking link so you can follow its progress.

We work with reliable delivery partners to ensure your garden lighting arrives as quickly and smoothly as possible. You can check the latest delivery updates using the tracking information provided.

Dispatch times

in-lite orders

Orders placed before 23:59 on any day can be dispatched on the next working day via DPD. Orders to Norway are shipped with FedEx.

Suslight orders

Orders placed before 23:59 on any day can be dispatched on the next working day via PostNL.

Shipping costs within the EU

Order value	Handling and shipping
€100 or more	Free
€50 to €99.99	€9.95
Under €50	€19.95

Shipping costs to Norway

Order value	Handling and shipping
€250 or more	Free
€100 to €249.99	€25.00
Under €100	€50.00

VAT and import charges

All prices on Gardenlightsstore.com include VAT.

For deliveries to Norway, products valued at more than NOK 3,000 per item are shipped separately, excluding VAT and import charges. These additional costs are charged directly to the customer by the carrier.

Warranty & Support

When should I submit a warranty claim?

If you've properly checked the transformer, ground cable and Easy-Lock connection and the fixture still doesn't work, it may be defective. Keep your proof of purchase and make sure the system has been installed according to the official in-lite instructions before submitting a warranty claim. If you're uncertain about anything, you can always contact us for additional help.